Mimi Donaldson Free Downloads

Four Steps to Managing Anyone!

Managing means getting results through people. We do this in many different settings from workplace to household. If you are alive, you have already been a manager. You’ve managed delivery people, repair people, pets, children, in-laws, spouses and more.

One myth is that you need to throw money at people to motivate hard work and loyalty. Not entirely true. Management has less to do with charisma than with consistency. Managers depend on effective interpersonal communication skills to get things done.

Four Steps to Managing Anyone Free Download


At Your Service

More time is spent in stressful work. We have less time for leisure. Standards are changing. Aging baby boomers want to enjoy work; they demand service. The ever-growing demand for more customer service focuses us on gaining the edge. Smart entrepreneurs treat customers more than right. And managers need to become “trainers” of customer service.

At Your Service Free Download


Becoming Self-ful: Assertive Communication At Work

Do you find it difficult to express what you want and need to the boss? Are you unable to respond when you think you should? Are you frustrated by your powerlessness in some day-to-day interactions?

One myth is that you need to throw money at people to motivate hard work and loyalty. Not entirely true. Management has less to do with charisma than with consistency. Managers depend on effective interpersonal communication skills to get things done.

Becoming Self-Ful Free Download