Business Communications

So many people ask me how to manage people, how to motivate them, and how to do it effectively!  Managing means getting results through people. We do this in many different settings from workplace to household. If you are alive, you have already been a manager. You’ve managed delivery people, repair people, pets, children, in-laws,…

Dealing with difficult people is not just about how to handle them – it’s also about how to handle yourself. In these days of intense competition, nothing is more stressful than dealing with difficult people–internal (the people you manage and who manage you) and external (the people who buy your goods and services).  You need…