Leadership Icons: Mother Theresa and – Lady Gaga?
When it comes to leadership icons, most people would not put Mother Theresa and Lady Gaga in the same category. But there was a great article in my new favorite magazine, The Economist, by Schumpeter, which quotes two recent publications that point out the similarities between these two women. Aside from the name changes (and…
Read MoreLife As A Keynote Speaker: Sharing The Stage With Bret Bielema, The Big Coach On Campus
People love to ask me about my life as a keynote speaker and who I get to meet in my travels. Yesterday, I had the pleasure of sharing a stage with Bret Bielema, head coach of the University of Wisconsin football team. We were speaking for the Wisconsin Broadcasters (radio and TV) at the gorgeous…
Read MoreCustomer Service Tip – Rory McIlroy’s PGA Tour Lesson for Business
Here’s a great customer service tip: doing more with less means keeping existing customers. So lately I’ve been delivering Customer Service keynotes and workshops more than any other subject! What separates a master from an average customer service rep? Their ability to hear and respond graciously to personal criticism, rudeness, and insane rants, and then–…
Read MoreVancouver Riots: Testosterone Run Amok?
What was up with these Vancouver riots? Yes, the Canadians, who have the reputation of being “such nice people” were rioting and looting in the streets of Vancouver post-NHL loss to Boston. Burning cars? What IS that? Women: would you ever set a random car on fire because your team lost? NEVER is my opinion.…
Read MoreNBA Finals — Business And Life Lessons For Us All
Last night’s NBA Finals game had SO many business and personal lessons for us all. 1. Contrary to Randy Newman’s song lyrics, short people got SO much reason to live! Jose (JJ) Barea, who is at least one head shorter than all the other players (he lists his height as 6 feet; the sportscasters call…
Read MoreNegotiating Tips – Ladies, Take A Hint From The Men And Don't Settle
Here are some great negotiating tips: Ladies, take a lesson from the NFL. Don’t settle for what you don’t want. Day 86 of the NFL lockout, and no sign of settlement. Guys are hanging out, practicing unofficially, or seeking attention doing crazy things. But the suspense continues. Are men better than women at not giving…
Read MoreStress and Time Management – Don't Change The Rules!!!
Stress and time management often go hand in hand. In this global workplace, we’re supposed to embrace diversity. My audiences of leaders say there’s more stress at HOME –some of you go to work to RELAX! It’s not just the gender thing. How people feel about time can cause stress! Some of us are more…
Read MoreDo You Have A Blackberry Addiction, Too?
I wasn’t sure if this “Blackberry Addiction” thing was for real…then I got my first smart phone only a few weeks ago, and I can’t stop checking it for emails. . .oy vay. . .yes, I love the convenience of not going to the hotel Business Center on business trips, and swiping a credit card…
Read MoreMemorial Day – Missing Dad, An Army Vet
My dad passed away a month ago. This was our first Memorial Day and Father’s Day without him. He went into the Army as a Captain, because he was a physician in 1943, at age 22, right after he married Mom. He came back from Okinawa after a bout of polio, on a stretcher, weighing…
Read MoreIn Sports And Business, Stephen A. Smith Brings ENERGY!!! Mimi's Tip Of The Day
I’m always looking for connections with business and sports. Today on First Take, the ESPN TV sports show I start my every day with— guest sports commentator, Stephen A. Smith debated regular contributor Skip Bayless—and the viewership and feedback went through the roof! WHY? Smith brought extra energy to the debate! When I speak about…
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